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Budget Terms & Conditions - Summary of Key Points

This summary has been prepared by VroomVroomVroom.com.au as a guideline to alert you to the key inclusions, exclusions, requirements and other terms and conditions which may apply when renting from this supplier. Customers will be required to accept Budget Rental Terms when collecting the vehicle.

This quote includes:

  • GST
  • Airport taxes and Premium Location Fees if applicable.
  • Stamp duty.
  • Basic insurance cover (LDW) for cars with an excess of $3450 inc GST (specialty/people mover/luxury/4wd -$4312.50 inc GST ). Excess reduction protection needs to be purchased separately upon arrival. *drivers under 25 cannot reduce excess - refer below.
  • Signified kilometre amount (generally unlimited unless otherwise stated).
  • Vehicle Registration.
  • One way fees if applicable.

This quote will not include:

  • Excess reduction insurance which can be purchased from $29.90* inc GST per day, reducing the excess down to $345.00* inc GST for standard fleet (or $345* inc GST for specialty vehicles). Refer below for further information
  • Mastercard and Visa transaction charge of 2%. For Amex, Diners and all other credit cards - 3%
  • Child Seats or booster seats (can be purchased after confirmation for $14.95* inc GST per day to maximum of $74.75* inc GST per rental).
  • An age surcharge of $28.75* inc GST per day per driver, for ages of 21 to 25 . 21-25 yr drivers cannot reduce the excess fee.
  • GPS at $11.45* per day inc GST
  • Extra kilometres (most rentals have unlimited kilometres)
  • Any extras signed up for, e.g. Ski Racks, Snow Chains.
  • Interisland ferry costs (cars must not travel on ferry)
  • petrol costs

*All extra add-ons will attract additional percentage taxes and surcharges

Modifying your booking may change the original quoted price.

INTER ISLAND RESERVATIONS must meet Budget terms and conditions for rental – details below.

Budget Excess Reduction Guide

  • Standard Liability $3,450.00* inc GST or ($4,313.00* inc GST specialty/8 seaters/4WD)
  • Accident Excess Reduction - from $31.05* per day inc GST or $35.65*
    This package reduces your liability to $345.00* inc GST (specialty/8 seaters/4WD can vary) refer more details below.
  • Protection products are added to the Rental Agreement at the counter on vehicle pickup

Varies by age of renter, location, type of vehicle and rate. Note: ER does not cover certain loss or damage and cannot be waived in full. Please contact Budget for further insurance information, specialty cars differ in excess. Subject to the Budget Terms and Conditions.

Credit cards

Credit Card Policies Budget accepts the Budget Charge Card, American Express, Diners Club, MasterCard and Visa. Debit Cards are accepted provided that the card displays the Visa or MasterCard logo, has been issued by a bank, has the customers name and card number on the card, and the funds are being debited from a cheque/current account. When you collect your vehicle a hold will be made on the debit card for the estimated value of the rental and any applicable security bond.

Prepaid and Reloadable debit cards and gift cards, as well as Travel cards and EFTPOS cards are not accepted. Please Note: Budget charges a card transaction fee for all rentals in New Zealand where a debit card or credit card is used for payment. This fee is calculated on the total rental charges including GST and will be added to the invoice amount. The fee calculation is 2.2% on Visa and MasterCard credit and debit cards and 3.1% on American Express and Diners Club cards.

Airport and Wharf fees are not included in the calculation of the card transaction fee. If the rental takes place at a location that is subject to an Airport or Wharf fee, the final card transaction fee will be less than 2.2% of the total invoice value for Visa and MasterCard transactions and less than 3.1% of the total invoice value for American Express and Diners Club. The card transaction fee is subject to GST.

Credit/Debit Card Pre-authorisations

We process a pre-authorisation for credit and debit cards for your estimated charges at the start of the rental and this may include an additional pre-authorisation of up to $200.00 NZD. This means funds to this value will not be available for your use on your card. Pay Now rentals are also subject to an additional pre- authorisation of up to $200.00 NZD at the start of the rental.

At vehicle return final charges will be processed after completion of the rental and if applicable, the unused portion of the pre-authorisation will be released to you by your bank. If charges are greater than the pre-authorisation you will be required to pay the difference. Please note the pre-authorisation may take up to 7-14 business days to be released by your bank. We will not be held responsible for any overdraft fees.

Drivers Licences and Age Requirement

At Budget, drivers must be over the age of 21 and hold a full driver's licence for a minimum of 12 months.
If you are aged between 21 -25 years, an under-age surcharge will apply. The minimum age is 21 for all car groups. A Young Driver Surcharge will apply to drivers under 25 years of age. The Young Driver Surcharge is $28.75* inc GST per day per driver.

The excess is non-waivalble:
Group A-E $3500.00 + GST ($4025 incl.)
Groups K; F; P; W and V $4000.00 + GST ($4600 incl.)

Baby Seats

Child safety seats can be added to the reservation, and are subject to availability. The cost is $14.95* inc GST per day to a maximum of $74.75* inc GST). Reply to the confirmation email for a child seat to be added to your booking, please advise age of child.

Additional Drivers

Bookings made from 01 July 2018 will now incur an Additional Driver Fee, where an additional driver is added to any rental taking place in Australia or New Zealand.

Bookings made prior to 01 July will not be effected by this change, and will not incur any Additional Driver fees.

Additional Driver Fees are outlined below for clarity, and will apply to each individual additional driver - with the exception of the lead driver's spouse. The Spouse of the Lead Driver includes someone (of any gender) that they are married to or in a relationship with.

$5.00* NZD + GST per day, per additional driver Max charge of $25.00* NZD + GST per additional driver (5 day max charge)

To add an Authorised Driver, you must pay the Additional Driver Fee. The Authorised Driver must provide to Budget a copy of a licence confirming that the Authorised Driver is authorised to drive the Vehicle at the time the Rental Document is signed.

Relocation One Way Specials

During this promotion the vehicle class, make, or model requested is subject to availability and cannot be guaranteed.

Inter Island Travel – Multi Island Hire

Multi-Island Hire Terms & Conditions:

  • For cars there is a minimum of 3 days consecutive rental required in each island (a minimum total rental of 6 days across both islands).
  • For all wagons, 4WD's and vans there is a minimum of 5 days consecutive rental required in each island (a minimum total rental of 10 days across both islands).
  • If the minimum length of rental requirement is not met, then the rental will be charged as two separate hires.
  • If you are travelling more than once between the two islands (e.g. begins the rental in the North Island, travels to the South Island and then re-crosses back into the North Island to finish the rental), this third rental period has no minimum rental requirement. This rental can be of any length so long as the first two rental periods meets the minimum requirements.
  • If the minimum rental requirements are met, the rental can start and finish at any Budget location in New Zealand (subject to vehicle availability).
  • You can cross between the two islands using the Picton Ferry Terminal and the Wellington Ferry Terminal, or you can fly into other Budget locations. Note: This policy only applies if you are travelling to the other island, not to a location within the same island.
  • A maximum of 5 hours is allowed between the drop off of the vehicle in one island and the pick up of the next vehicle (i.e. the length of the ferry trip between the islands is approximately 3 hours and 45 minutes in total).
  • A minimum of 48 hours notice is required of the customers' intention to cross between the islands if a crossover booking has not be previously made. If notice is not given, we cannot guarantee a vehicle will be available on the other side.
  • If you wish to collect your rental car outside of the normal operating hours for Budget Picton & Budget Wellington Ferry Terminal, a meet late arrival fee of NZD $50 + GST will apply.

Booking a Multi-Island Hire Online:

Start by making a reservation for your entire journey - from initial pick-up date and location to the final drop-off location. For example, you can book a pick-up in Auckland, returning to Christchurch.

  • For cars there is a minimum of 3 days consecutive rental required in each island (a minimum total rental of 6 days across both islands).
  • For all wagons, 4WD's and vans there is a minimum of 5 days consecutive rental required in each island (a minimum total rental of 10 days across both islands).
After you have selected your preferred car group and completed your reservation, you will be sent an email confirmation with your reservation number noted.

The final step is to send an email to Budget Reservations
  • Quote your 'Reservation Number' in the email and provide details of your planned itinerary.
  • A reservations agent will then create separate reservations for each leg of your journey, ensuring that the rate applied covers the entire rental period.
When each leg of your rental has been booked, you will then be advised of the new reservation numbers, which also go to each rental location so they know to have your vehicle ready for collection.

Important points when booking a Multi-Island Hire:

  • Do not under any circumstances book or take a rental vehicle on an Interisland Ferry. If you do take a Budget vehicle across on an Interisland ferry (i.e. if you collect a car from a location in one island and return the vehicle to a location in the other island) without Budget authorisation, you will face an automatic relocation fee of NZ$450.00 (incl. GST).
  • If you wish to collect your rental car outside of the normal operating hours for Budget Picton & Budget Wellington Ferry Terminal, a 'Meet Late Arrival' fee of NZD $50 + GST will apply. Please refer to the following pages for location opening hours, contact details, and location maps:
  • Budget Wellington Ferry Terminal
  • Budget Picton Ferry Terminal
  • Do not leave the car unlocked with the keys in it. Please return the keys to the Budget rental counter located at the Interislander Ferry Terminal.
  • If you are travelling on the Bluebridge ferry you need to make your own way by taxi to the Interislander Ferry Terminal.
  • If you book a Multi-Island Hire and need to cross Cook Strait by ferry, it is your responsibility to book the Interisland Ferry crossing as foot passengers.
  • When you drop off your rental car at either Wellington Ferry Terminal or Picton Ferry Terminal, please ensure the car has a full tank of petrol. That way you will avoid paying a premium for petrol at the location. Upon arrival at your destination, there will be a new rental car waiting with a full tank of petrol, so you do not end up paying twice.
  • If you rent a Portable GPS Navigation unit, please take the unit with you on the ferry. That way you will avoid any short supply issues at your destination. The GPS Navigation units can be used in all rental vehicles.
  • At your destination port, a Budget representative will be waiting with the keys to your new rental car, ready for your onward journey.
  • When you drop off your car at Budget, you will need to walk a short distance to board the ferry as foot passengers.

Driving Restrictions

Budget vehicles may only be driven on paved roads. Off-road driving is prohibited.

In New Zealand you are prohibited from driving a rental vehicle on the following:

  • Tasman Valley Road (Mt Cook)
  • Skipper s Canyon (Queenstown)
  • Ninety Mile Beach (Northland)
  • any unformed roads, including beaches, i.e. roads other than tarseal and metal.
Please refer to Rental Terms & Conditions for further information on road exclusions.

Refer to Budget for Snow Cover terms and conditions if travelling beyond the snowline.

Rental Days

Most car rental rates are based on a 24-hour clock. Extra hours are charged at one third of the daily rate, up until 3 hours, when the rate becomes a full days charge. In addition, the charges for optional insurance are charged at the full day rate.


Vehicle is rented with a full tank of petrol and has to be returned with a full tank of fuel. If the vehicle is not full of fuel upon return refuelling charges apply.

Loss Damage Waiver (LDW)

Limits the renter's financial responsibility for loss or damage to the Budget vehicle (if you comply with the Budget Rental Agreement). In most cases, an excess applies and can be reduced through the purchase of Excess Reduction (ER).
LDW is included in most rates in New Zealand.

Excess Reduction (ER)

In New Zealand, reduces the excess in most cases from $3,450.00* NZD (including GST) or NZ$4,313.00* for SUV's to $345.00* NZD (including GST). Varies by age of renter, location, type of vehicle and rate. Note: ER does not cover certain loss or damage and cannot be waived in full.

Excess Reduction Price

Groups A, C, D, E, G and H

$31.05* per day (excluding GST)

Reduces Excess from $3,450.00* to $345.00*

Groups B, F, K, L, P, S, V, W and Z

$35.65* per day (excluding GST)

Reduces Excess from $4,313.00* to $431.00*

Personal Effects and Baggage Insurance (PEB)

Personal Effects & Baggage Insurance (PEB) provides the renter and Authorised Drivers, and any person travelling with the Renter and Authorised Driver, but excluding any hitchhiker, with cover up to a certain limit for loss or damage to baggage and personal effects contained within the rental vehicle.

Note: PEB is not available separately. It can only be purchased as part of the Optional Protection Package.

Personal Accident Insurance (PAI)

Personal Accident Insurance (PAI) provides the Authorised driver with cover up to a certain limit for Death, Permanent Disablement and specified Permanent Total Loss and in certain circumstances medical expenses. Note: PAI is not available separately. It can only be purchased as part of the Optional Protection Package.

Optional Protection Package

Includes Excess Reduction (ER), Personal Accident Insurance (PAI) and Personal Effects and Baggage Insurance (PEB) at selected locations in New Zealand.

NOTE: If you choose the Protection Package, please read the PAI and PEB Policy and the Product Disclosure Statement (PDS) contained in the Terms and Conditions of Rental.

Motor Vehicle Insurance (MVI) is mandatory and included in the rate (taxable)

New Zealand Excess Reduction (ER) is optional (taxable)

Theft Protection (TP) is included with MVI

Global insurance coverages are always subject to change. Please verify at time of rental.

Note: If you require additional insurance coverage you may purchase locally to reduce/remove the insurance excess. Just ask at the Budget rental desk when you collect your car.

Snow Chains, Ski Racks, & Board Racks

Snow Chains, Ski Racks, & Board Racks can be rented individually for $14.38* inc GST per day, up to a maximum of $103.50* inc GST per rental. You can also rent a combination of racks & chains for $23* inc GST per day up to a maximum of $184* inc GST per rental. Ski racks, snowboard racks, and snow chains can be rented from most South Island location and some North Island locations, subject to availability.

For further details or to book your Snow Chains & Ski or Board Racks, please reply to your confirmation and the VroomVroomVroom Customer Service team will follow up for you.

Sub-Compact (Group A) and Full Size (Group E) cars cannot be fitted with ski racks, board racks, or snow chains and are unsuitable to book as ski cars

100% Smoke Free Policy

Effective from 01 April 2011, Budget have introduced a 100% smoke free policy to their entire fleet. Every Make, Every Model. Customers will find a sticker on every vehicle to identify it as smoke-free.
Budget is excited about this change because it means a fresh, clean, odour-free vehicle every time you rent. There is a new inspection process and cleaning fee (up to $250+GST if the vehicle is returned and it smells of smoke) just to guarantee that all
our vehicles really are clean and smoke free.

GPS Units

Reply to the confirmation email for a GPS to be added to your booking. GPS costs $11.45* per day inc GST.

Terms & Conditions
  • Taxes not included.
  • Available at participating locations.
  • Reliability of directions subject to timing of software implementation as well as that of which has been provided by the maker of the installed maps.
  • I (renter) acknowledge that the rental vehicle may be equipped with GPS which utilizes global positioning satellites.
  • I acknowledge that the GPS may be limited by atmospheric or topographical conditions.
  • I further acknowledge that GPS may be rendered inoperative if GPS is tampered with or destroyed and or damaged in an accident or if the satellite systems are obstructed and inoperative.
  • Customer is responsible for all costs in the event of lost, stolen or damaged GPS Unit and all of its components.
  • Renter agrees to release and hold Budget harmless for any GPS failures.