Avis is a well-known and trusted supplier in New Zealand, offering affordable rates on a readily available fleet of vehicles, ranging from fuel-efficient cars to eight-seater vans and everything in between. With 35 convenient locations across the North and South islands, you’re sure to find an Avis depot that suits.
Winner of New Zealand’s Top Travel Award in 2016.
35 convenient locations, including major and regional airports.
Compact and standard cars, 4WDs, luxury vehicles, and people movers all available.
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On renting a vehicle with Avis
Avis has a selection of depots in New Zealand. Please see below for the number of depots on each island. North Island (20), South Island (15)
Avis has one of the broadest ranges of family-friendly vehicles in New Zealand, offering everything from compact cars and sedans through to pickups and commercial vehicles. Fullsize SUV, Intermediate SUV, Special, Premium SUV, Compact Car, Premium Passenger Van, Compact SUV, Premium Pick up (double cab) 4 door, Intermediate Car, Economy Car
Avis accepts Visa, MasterCard and American Express credit cards and Visa and MasterCard debit cards as payment for a rental car. Avis does not accept prepaid or reloadable stored value cards, travel money cards, or EFTPOS cards, nor does Avis accept cards presented on smart phones or watches, or other contactless forms of payment — you must present a physical card at the rental car depot desk.
The amount of the security bond, also known as a security deposit or bond, levied by Avis will vary depending on your means of payment (credit or debit card), the time of payment (pay later or pay now), and type of vehicle (passenger or commercial). Once you have returned your rental vehicle, subject to any additional charges, your security deposit will be released. The refund usually takes two to ten days, but the amount of time depends on your bank. For more details, please see the “Important Information” section for details specific to your rental vehicle, or contact our customer care team for assistance.
Avis’ minimum age requirement for drivers is 21 (although some vehicles require a minimum age of 25) and drivers under the age of 25 may incur a young driver surcharge. This under 25 fee is a daily surcharge charged for the full period of the rental. Avis does not have an explicit upper age limit for drivers. To learn more, including the amount of the charge for drivers under the age of 25, please see the “Important Information” section for details specific to your rental vehicle — or contact our customer care team for assistance.
Any valid full driver’s licence that has been valid for at least twelve months and is printed in English meets Avis’ driver licence policy requirements. As a part of these licence requirements, Avis does not accept a learner, provisional, probationary or restricted licence. If your licence is not in English, you will need to present an International Driving Permit (IDP) along with your valid domestic driving licence. Avis does not accept digital licences.
Yes. Avis allows additional drivers to be added to the Rental Agreement provided each additional driver meets the same criteria as the primary driver. Avis does charge a fee for each additional driver, although in some cases such as the primary driver’s spouse, this cost is waived. Avis’ additional driver fee is levied per day per driver but may be capped at a maximum charge. If you need more than a second driver, the number of additional drivers is only limited by the number of people the vehicle is legally licensed to carry. For further information, please see the “Important Information” section for details specific to your rental vehicle, or contact our customer care team team.
Yes. Basic cover in the form of a Loss Damage Waiver (LDW) is included in the rental quote, but should the vehicle be stolen or damaged in an accident, or a third-party loss occurs, you’ll be liable to pay up to the Rental Vehicle Excess amount for damage charges as per your Avis rental agreement. The excess refers to the amount renters are liable for before the basic cover applies and the excess amount can vary depending on the type of vehicle, the age of the renter, and a number of other variables. Avis offers excess reduction policies, including Excess Reduction and Zero Excess, and these can reduce — or remove — the car rental excess you are liable for. The per-day cost of these excess waivers can vary depending on the vehicle and length of rental. Prosura is another form of excess insurance for renters wanting to reduce their excess liability.
Yes. Avis includes roadside assistance for all mechanical defects not resulting from human error or misuse of the rental vehicle. In the instance of non-mechanical issues, such as lost keys, keys locked in the vehicle, or a flat battery due to lights being left on, Avis may charge you a call-out fee. Avis offers further roadside assistance cover for an additional fee.
Unless otherwise indicated, all Avis rental vehicles come with unlimited kilometres. If you do book a hire car with limited kilometres you will be advised of the kilometre allowance and what the cost per kilometre is if you exceed this limit.
Avis expects the rental vehicle to be returned with a full tank of fuel and where this is not possible a refuelling charge will be applicable.
If your hire car rental period is yet to commence, you can modify your booking within the VroomVroomVroom app or by contacting our customer care team to make the required changes. If you have already collected your Avis rental car, you’ll need to contact the Avis depot you collected the vehicle from to request an extra day — or whatever extension period is desired. Bear in mind that any change to the rental period — regardless of if it is before you have collected the car or after — may alter the overall cost of your hire car.
The Terms and Conditions of renting a vehicle supplied by Avis can vary depending on the exact vehicle hired, the age of the driver, the length of the hire period, and a number of other conditions. As such, the exact Terms and Conditions of the rental policy related to an individual vehicle hire can vary from one customer to another and one type of vehicle to another. Once you select a vehicle you are interested in on VroomVroomVroom, you can click on the prominent “Important Information” button to read our guideline to rental terms related to the vehicle which you should be aware of. Later in the booking flow are the detailed Terms and Conditions which you will need to read and accept before finalising your booking.
Note: The information above was correct at the time of publication.
Please check the Terms and Conditions of your chosen vehicle for specific details.
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