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    Everything You Need to Know About Renting a Car at the Airport​

    airport rentals in New Zealand

    Are you in need of a rental car to get you from the airport to your destination? VroomVroomVroom has got you covered! We have gathered essential information about returning your hire car at an airport and why providing your flight number when booking is so important.

    Why does the car rental company ask for my flight details?

    Since car hire and flight bookings are closely linked, rental car companies ask for your flight number so they are up to date with your flight's arrival time or any delays which may occur​. In case there is a flight delay, they can keep your reservation until the delayed time, and will not cancel your booking due to a no show.

    What do I do if my flight has been delayed?

    Be sure to call and inform your rental car provider if you find out your flight is delayed before take-off. This is very important so they know what time you will arrive​ where they should be able to hold your car during a short delay.

    When you made your reservation through VroomVroomVroom, be sure to notify us so we can inform your supplier. If you have any additional questions, please contact us via phone, email and live chat.

    What essential items should I prepare when picking up my car?

    Prepare your valid driver's licence, credit card, booking and flight details, ​including your international driving permit if required before heading to the car rental desk. In most cases, rental counters can be found within the terminal or at a car rental centre outside the terminal building.

    Find more information on Airport Pick Up​.​

    What should I check before returning the rental car at the airport?

    Before you return your rental car at the airport, make sure that the car is clean, the fuel tank is full and that you are on time. This will help you avoid any additional charges. 

    Click here​ to gather more information.​

    Important:

    Picking up your hire car at the airport...

    Airport car rental counters are located in the arrivals area or at a car rental centre outside the terminal building. If you are flying to the pickup location of your hire car, giving your flight number could help you out as it lets the hire company know bout your flight's arrival time so your car is ready for you to collect​.

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