VroomVroomVroom Compares Europcar Vehicles

Frequently Asked Questions About Europcar

What cars does Europcar have?

Europcar houses a large range of vehicles, including sedans, coupes, hatchbacks, wagons, SUVs, and vans.

How can I pay for my car hire with Europcar?

Europcar accepts most major credit cards for vehicle payments, including AMEX, Mastercard, Visa, and Diners Club. You can also pay with a Visa or Mastercard debit card.

How much does Europcar require for security bond and how long will it take to refund?

In addition to the estimated cost of the rental, a NZD $200 security deposit will be held by Europcar for credit card payments, while debit card payment will require a NZD $400 security deposit. For credit card payments, the refund will continue to be automatically released by the customer's bank within a standard period of 3 to 14 days after the rental has been closed. For debit card payments, it may take your bank 7 to 21 days to refund the bond.

What is the minimum age to hire a car from Europcar in New Zealand?

Drivers aged 21 and over possessing an unrestricted licence meet Europcar’s minimum age requirement. If you’re under the age of 25, some vehicles may not be available for hire, and a young driver surcharge will apply.

What type of driver licence does Europcar accept?

A valid, unrestricted driver licence is required for hiring a vehicle with Europcar in New Zealand. Learner and provisional licences don’t meet Europcar’s licence requirements. Your licence should be printed in English and display your current residential address. If you’re visiting from overseas and your driver licence is in another language, you’ll need to present an International Driving Permit (IDP).

Does a Europcar hire car include insurance?

Yes. Basic cover is included your Europcar rental quote, but if the vehicle is stolen, damaged, or a third-party loss occurs, you’ll have to pay up to the Rental Vehicle Excess amount listed in your rental agreement.

Do I have to wash the vehicle before returning it to Europcar?

You don’t have to wash your Europcar vehicle, however, it’s advised you return it in the same condition you picked it up in to avoid additional fees.

Do I need to refuel before returning the vehicle to Europcar?

Yes. Your Europcar vehicle will likely have a full tank of fuel when you collect it, so to ensure you aren’t charged refuelling fees, you must replace the petrol you used.

Can I get discounts on Europcar vehicles with VroomVroomVroom?

We automatically apply any Europcar discounts to the rates we present to you, ensuring you’re offered the lowest rate available.