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Get a great deal on Europcar rental vehicles

Comparing and booking a hire car is easy

About Europcar car rental

Europcar originated in France around 70 years ago, and now has over 20 depot locations across New Zealand’s North and South islands. Europcar also has a solid track record in the travel awards scene, having won awards worldwide from Europe to Australasia.

Why book a Europcar vehicle?

  • 22 New Zealand locations, including major and regional airports.

  • Wide range of vehicles, from low-emission and fuel-efficient cars to SUVs and passenger vans.

  • Convenient weekend operating hours.

YOU’RE IN GOOD COMPANY

Here’s what VroomVroomVroom customers think

Our customers have rated their Europcar car rental booking experience 4.8/5
(95,058 reviews)
  • 19 Oct 2024

    Happy

    philip c.
    Booked: Suzuki Swift or similar
    Wellington Airport
    Suzuki Swift or similar
  • 14 Oct 2024

    It was easy to follow and good options available

    ann e.
    Booked: Toyota Yaris Gx Hybrid or similar
    Auckland Airport
    Toyota Yaris Gx Hybrid or similar
  • 10 Oct 2024

    On line: easy and straight forward

    nicolaas v.
    Booked: Suzuki Swift or similar
    Wellington Airport
    Suzuki Swift or similar
  • 06 Oct 2024

    Easy and reasonable price

    andrew f.
    Booked: Mitsubishi Outlander or similar
    Christchurch Airport
    Mitsubishi Outlander or similar
  • 02 Oct 2024

    Easy to use

    bernardo m.
    Booked: Mitsubishi Eclipse Vrx Awd or similar
    Queenstown Airport
    Mitsubishi Eclipse Vrx Awd or similar
  • 01 Oct 2024

    It would be good if the price that is showed on the first page is including the insurance then you can reduce the price by taking items off. It is misleading when the price is low and then increases as you progress through the booking process. Other than that, it was very easy and I love the app!

    jodie h.
    Booked: Ford Puma St or similar
    Wellington Airport
    Ford Puma St or similar
  • 29 Sep 2024

    Easy site to navigate

    steve s.
    Booked: Kia Stonic or similar
    Dunedin Airport
    Kia Stonic or similar
  • 26 Sep 2024

    Awesome so far.

    cameron m.
    Booked: Ford Ranger Sport or similar
    Auckland Airport
    Ford Ranger Sport or similar
  • 23 Sep 2024

    Easy to navigate and book

    david b.
    Booked: Toyota Yaris Gx Hybrid or similar
    Wellington Airport
    Toyota Yaris Gx Hybrid or similar
  • 19 Sep 2024

    Ease of booking

    mohd yaacob o.
    Booked: Mitsubishi Outlander or similar
    Auckland Airport
    Mitsubishi Outlander or similar
  • 18 Sep 2024

    Quick and easy

    delaine t.
    Booked: Jeep Compass Phev or similar
    Wellington Ferry Terminal
    Jeep Compass Phev or similar
  • 11 Sep 2024

    Quick and simple.

    richard b.
    Booked: Kia Stonic or similar
    Wellington Ferry Terminal
    Kia Stonic or similar
  • 08 Sep 2024

    EXCELLENT

    murray s.
    Booked: Mitsubishi Outlander - Ski Rack & Chain Inc or similar
    Queenstown Airport
    Mitsubishi Outlander - Ski Rack & Chain Inc or similar
  • 06 Sep 2024

    Easy to book

    jee wee o.
    Booked: Mitsubishi Outlander Awd or similar
    Auckland Airport
    Mitsubishi Outlander Awd or similar
  • 03 Sep 2024

    Quick, easy and clear to follow

    rachael p.
    Booked: Mitsubishi Outlander or similar
    Wellington Airport
    Mitsubishi Outlander or similar
  • 01 Sep 2024

    Very easy, no commitment until pickup

    gary s.
    Booked: Mitsubishi Outlander Awd or similar
    Queenstown Airport
    Mitsubishi Outlander Awd or similar
  • 28 Aug 2024

    Easy

    mankawal pal s.
    Booked: Jeep Compass Phev or similar
    Wellington Ferry Terminal
    Jeep Compass Phev or similar
  • 07 Aug 2024

    easy

    sandip c.
    Booked: Jeep Compass Phev or similar
    Auckland Airport
    Jeep Compass Phev or similar
  • 02 Aug 2024

    Easy to follow

    cameron a.
    Booked: Mitsubishi Outlander - Ski Rack & Chain Inc or similar
    Queenstown Airport
    Mitsubishi Outlander - Ski Rack & Chain Inc or similar
  • 02 Aug 2024

    Easy to follow

    cameron a.
    Booked: Mitsubishi Outlander - Ski Rack & Chain Inc or similar
    Queenstown Airport
    Mitsubishi Outlander - Ski Rack & Chain Inc or similar
  • 02 Aug 2024

    Easy as!

    hugo t.
    Booked: Mitsubishi Outlander - Ski Rack & Chain Inc or similar
    Queenstown Airport
    Mitsubishi Outlander - Ski Rack & Chain Inc or similar
  • 23 Jul 2024

    Excellent easy process

    patrick p.
    Booked: Mitsubishi Outlander - Ski Rack & Chain Inc or similar
    Queenstown Airport
    Mitsubishi Outlander - Ski Rack & Chain Inc or similar
  • 15 Jul 2024

    Quick and to the pointđź‘Ť.

    stephen r.
    Booked: Mystery Car - Petrol/diesel/ev or similar
    Auckland Airport
    Mystery Car - Petrol/diesel/ev or similar
  • 07 Jul 2024

    Great

    michael h.
    Booked: Kia Stonic or similar
    Queenstown Airport
    Kia Stonic or similar
  • 06 Jul 2024

    It was straightforward and as long as there are no issues when the time comes to pick up the car, I'm very happy

    emily r.
    Booked: Mitsubishi Eclipse or similar
    Auckland Airport
    Mitsubishi Eclipse or similar
  • 29 Jun 2024

    Easy to complete

    brendon s.
    Booked: Kia Stonic or similar
    Dunedin Airport
    Kia Stonic or similar
  • 17 Jun 2024

    Straightforward to use.

    alan l.
    Booked: Kia Stonic or similar
    Auckland Airport
    Kia Stonic or similar
  • 15 Jun 2024

    All good apart from the need to restarting the whole application when do a minor change such as driver's age

    majid m.
    Booked: Mystery Car - Petrol/diesel/ev or similar
    Auckland Airport
    Mystery Car - Petrol/diesel/ev or similar
  • 30 May 2024

    Very easy website to use.

    debbie a.
    Booked: Kia Sorento or similar
    Queenstown Airport
    Kia Sorento or similar
  • 23 May 2024

    Quick and simple

    karen w.
    Booked: Jeep Compass Phev or similar
    Wellington Airport
    Jeep Compass Phev or similar
  • 20 May 2024

    Excellent phone help

    alyson m.
    Booked: Suzuki Swift or similar
    Palmerston North Airport
    Suzuki Swift or similar
  • 12 Apr 2021

    Very happy and friendly staff. Even upgraded our car without extra charge.

    romano s.
    Booked: Suzuki S-cross or similar
    Palmerston North Airport
    Suzuki S-cross or similar
  • 12 Mar 2021

    Always hassle-free booking experience, used many times now with no problems

    tanya g.
    Booked: Ford Ranger Wildtrak 4w.d. Auto or similar
    Christchurch Airport
    Ford Ranger Wildtrak 4w.d. Auto or similar
  • 28 Dec 2020

    I ALWAYS GO BACK TO YOUR SITE FOR AMAZING CAR RENTAL RATES

    eliseo d.
    Booked: Holden Trax Auto or similar
    Auckland City
    Holden Trax Auto or similar
  • 05 Dec 2020

    nice and easy

    martin w.
    Booked: Toyota Rav4 Auto or similar
    Napier Airport
    Toyota Rav4 Auto or similar
  • 05 Dec 2020

    Great pricing, quick n easy to use.Many thanks.

    craig g.
    Booked: Mazda Cx-5 Auto or similar
    Auckland Airport
    Mazda Cx-5 Auto or similar
  • 01 Nov 2020

    Super quick and easy!

    paul w.
    Booked: Holden Trax Auto or similar
    Napier Airport
    Holden Trax Auto or similar
  • 09 Feb 2020

    Quick and easy best price

    gerard s.
    Booked: Holden Trax Auto or similar
    Palmerston North Airport
    Holden Trax Auto or similar
  • 03 Feb 2020

    great

    fuifui a.
    Booked: Holden Trax Auto or similar
    Auckland Airport
    Holden Trax Auto or similar
  • 27 Jan 2020

    great easy to book and great to see the drop down box of conditions to read

    alison e.
    Booked: Holden Trax Auto or similar
    Invercargill Airport
    Holden Trax Auto or similar
  • 05 Jul 2016

    diane f.
    Booked: Holden Barina Or Similar
    Wellington Airport
    Holden Barina Or Similar
  • 27 Feb 2016

    sandra v.
    Booked: Toyota Corolla Wagon 1.5L Gx Or Similar
    Napier Airport
    Toyota Corolla Wagon 1.5L Gx Or Similar
  • 19 Nov 2015

    lynda h.
    Booked: Holden Trax Or Similar
    Auckland Airport
    Holden Trax Or Similar
  • 25 Oct 2015

    peter s.
    Booked: Mitsubishi Pajero Or Similar
    Christchurch Airport
    Mitsubishi Pajero Or Similar
  • 24 Aug 2015

    payal t.
    Booked: Holden Trax Or Similar
    Auckland City
    Holden Trax Or Similar
  • 31 Jul 2015

    steven l.
    Booked: Toyota Highlander Or Similar
    Picton City
    Toyota Highlander Or Similar
  • 28 May 2015

    scott s.
    Booked: Hyundai Elantra Or Similar
    Auckland Airport
    Hyundai Elantra Or Similar
  • 07 May 2015

    mark a.
    Booked: Ford Focus Or Similar
    Dunedin Airport
    Ford Focus Or Similar
  • 08 Apr 2015

    robert s.
    Booked: Mini Cooper Or Similar
    Christchurch Airport
    Mini Cooper Or Similar
  • 07 Apr 2015

    michael d.
    Booked: Toyota Yaris Or Similar
    Auckland Airport
    Toyota Yaris Or Similar
  • 18 Mar 2015

    vic c.
    Booked: Suzuki Swift Or Similar
    Wellington Ferry Terminal
    Suzuki Swift Or Similar
  • 03 Jan 2015

    robyn s.
    Booked: Toyota Rav4 Or Similar
    Auckland Airport
    Toyota Rav4 Or Similar
  • 28 Nov 2014

    mehmet a.
    Booked: Toyota Corolla Or Similar
    Auckland Airport
    Toyota Corolla Or Similar
  • 12 Nov 2014

    aneta i.
    Booked: Toyota Corolla Or Similar
    Auckland Airport
    Toyota Corolla Or Similar
  • 13 Oct 2014

    gerard v.
    Booked: Toyota Corolla Or Similar
    Hamilton Airport
    Toyota Corolla Or Similar
  • 01 Oct 2014

    sandra d.
    Booked: Toyota Corolla Or Similar
    Queenstown Airport
    Toyota Corolla Or Similar
  • 07 Sep 2014

    eric h.
    Booked: Toyota Corolla Or Similar
    Queenstown Airport
    Toyota Corolla Or Similar
  • 28 Aug 2014

    ken a.
    Booked: Toyota Corolla Or Similar
    Greymouth
    Toyota Corolla Or Similar
  • 27 Aug 2014

    wendy o.
    Booked: Hyundai Elantra Or Similar
    Auckland Airport
    Hyundai Elantra Or Similar
  • 06 Aug 2014

    joanne m.
    Booked: Suzuki Swift Or Similar
    Wellington Airport
    Suzuki Swift Or Similar
  • 16 Jul 2014

    michael p.
    Booked: Toyota Corolla Or Similar
    Auckland City
    Toyota Corolla Or Similar
  • 13 Jul 2014

    craig b.
    Booked: Toyota Highlander 4Wd Or Similar
    Queenstown Airport
    Toyota Highlander 4Wd Or Similar
  • 09 Jul 2014

    michael p.
    Booked: Toyota Corolla Or Similar
    Auckland City
    Toyota Corolla Or Similar
  • 22 Jun 2014

    sandra c.
    Booked: Suzuki Swift Or Similar
    Christchurch Airport
    Suzuki Swift Or Similar
  • 26 May 2014

    les j.
    Booked: Hyundai Elantra Or Similar
    Queenstown Airport
    Hyundai Elantra Or Similar
  • 22 May 2014

    sihui l.
    Booked: Toyota Corolla Or Similar
    Dunedin Airport
    Toyota Corolla Or Similar
  • 18 Apr 2014

    shelagh m.
    Booked: Toyota Corolla Or Similar
    Hamilton Airport
    Toyota Corolla Or Similar
  • 05 Mar 2014

    andrea p.
    Booked: Toyota Yaris Or Similar
    Queenstown Airport
    Toyota Yaris Or Similar
  • 25 Feb 2014

    maree t.
    Booked: Toyota Yaris Or Similar
    Auckland Airport
    Toyota Yaris Or Similar
  • 11 Feb 2014

    john s.
    Booked: Toyota Corolla Or Similar
    Christchurch Airport
    Toyota Corolla Or Similar
  • 18 Jan 2014

    jason c.
    Booked: Toyota Aurion Or Similar
    Rotorua Airport
    Toyota Aurion Or Similar
  • 13 Jan 2014

    nadia a.
    Booked: Suzuki Swift Or Similar
    Auckland Airport
    Suzuki Swift Or Similar
  • 04 Nov 2013

    roslyn w.
    Booked: Suzuki Swift Or Similar
    Auckland Airport
    Suzuki Swift Or Similar
  • 24 Oct 2013

    guy n.
    Booked: Toyota Corolla Or Similar
    Queenstown Airport
    Toyota Corolla Or Similar
  • 20 Oct 2013

    gillian s.
    Booked: Toyota Yaris Or Similar
    Cambridge
    Toyota Yaris Or Similar
  • 04 Oct 2013

    sieglinde g.
    Booked: Toyota Corolla Or Similar
    Nelson Airport
    Toyota Corolla Or Similar
  • 19 Jun 2013

    pauline r.
    Booked: Subaru Outback Or Similar
    Christchurch Airport
    Subaru Outback Or Similar
  • 12 Jun 2013

    kyle o.
    Booked: Toyota Corolla Or Similar
    Auckland Airport
    Toyota Corolla Or Similar
  • 12 Jun 2013

    elizabeth f.
    Booked: Suzuki Swift Or Similar
    Christchurch Airport
    Suzuki Swift Or Similar
  • 26 Apr 2013

    jason h.
    Booked: Holden Captiva Awd Or Similar
    Christchurch Airport
    Holden Captiva Awd Or Similar
  • 21 Apr 2013

    pieter h.
    Booked: Suzuki Swift Or Similar
    Queenstown Airport
    Suzuki Swift Or Similar
×

We ask users of our booking service to review it after they've completed their reservation. We present a selection of reviews on this page. Our review scores are calculated by averaging the scores of all the reviews that we collect. We don't publish reviews that violate our guidelines. To learn more about guidelines and our reviews generally, visit Terms and Conditions.

Learn more about our reviews.

Vehicle types available at Europcar

  • Standard SUV

    Standard SUV
    5
    4
  • Intermediate SUV

    Intermediate SUV
    5
    5
  • Fullsize SUV

    Fullsize SUV
    5
    2
  • Special

    Special
    5
    4
  • Intermediate Car

    Intermediate Car
    5
    4
  • Compact Car

    Compact Car
    4
    4
  • Compact SUV

    Compact SUV
    5
    4

Frequently asked questions

On renting a vehicle with Europcar

  • Where can you rent an Europcar vehicle?

    Europcar has a selection of depots in New Zealand. Please see below for the number of depots on each island. North Island (8), South Island (8)

  • What types of vehicles does Europcar rent?

    Europcar has one of the broadest ranges of family-friendly vehicles in New Zealand, offering everything from compact cars and sedans through to pickups and commercial vehicles. Standard SUV, Intermediate SUV, Fullsize SUV, Special, Intermediate Car, Compact Car, Compact SUV

  • Is it cheaper to book a weekly car rental in Europcar?

    The per-day rates of some rental cars may fall if you book for a longer rental period. Prices often change around daily, three-day, five-day and seven-day periods. Also, note that the selection of rental cars available in Europcar may be more limited if you are looking for a long-term car rental, so it’s best to compare a few different booking durations first.

  • How can I pay for my car hire with Europcar?

    You need a credit card to rent a hire car from Europcar, and their credit card policy accepts American Express (AMEX), Mastercard, Visa, and Diners Club credit cards.

  • How much does Europcar require for a security bond and how long will it take to refund?

    Europcar’s deposit policy requires a pre-authorisation hold on your credit or debit card for the duration of your rental for a security deposit. The deposit amount, also known as a holding deposit or security bond varies subject to the vehicle class and type of card used. Upon the return of your hire car, and pending any additional charges, a deposit refund will revoke the pre-authorisation from your card. Please note that the deposit refund time for the deposit return to appear on your statement can be as long as 15 business days, with three to seven days being more common — this delay is dependent on your bank. For more information regarding the Security Deposit/Bond please refer to the Important Information box in the booking process, once you have selected your Europcar rental.

  • What is the minimum age to hire a car from Europcar in New Zealand?

    The minimum age to hire a rental car from Europcar is 21, although young drivers under the age of 25 may not be permitted to hire certain vehicles, and a young driver fee or surcharge may apply. Europcar has no explicit upper age limit or maximum age restriction on those eligible to rent a hire car.

  • What type of driver licence does Europcar accept?

    Europcar’s driving licence requirements are that all drivers, including additional drivers, possess a valid and unrestricted driver licence which displays their current residential address. Provisional licences and learner permits are not accepted. If your licence is not in English, you will require an International Driving Permit (IDP) along with your driver licence.

  • Can I add an additional driver to my Europcar car rental?

    Yes, Europcar will allow you to add drivers, however the second driver and any further extra drivers are subject to the same regulations as the primary driver, including age restrictions, and are limited to the number of passengers the vehicle is legally licensed to carry. The additional driver cost is capped at a maximum amount and is determined by the number of additional drivers and the length of the rental. There is an additional fee for each additional driver. For further information, please see the “Important Information” section for details specific to your rental vehicle, or contact our customer care team.

  • Does an Europcar hire car include insurance?

    Yes. Basic cover is included in your Europcar rental quote, but in the instance of vehicle theft, an accident, other damage, or third-party loss, you’ll be liable to pay for the damage charges up to the excess amount outlined in your rental agreement. The excess refers to the excess amount you are liable for before the basic cover applies. The amount of this excess can vary depending on the type of vehicle, the age of the renter, and a number of other variables. Europcar offers add-on options for excess reduction, including collision damage protection, for an additional cost, though be sure to read the details of their damage policy to learn what is and is not covered. Prosura is another excess insurance option to consider if you are looking for comprehensive excess reduction coverage at a reasonable cost.

  • Does an Europcar rental car include roadside assistance?

    Yes. Roadside assistance is included for all mechanical defects not resulting from human error or misuse of the rental vehicle. In the instance of non-mechanical issues, such as lost keys, keys locked in the vehicle, or a flat battery due to lights being left on, Europcar may charge you a call-out fee.

  • How do I pay for road tolls with Europcar?

    You are responsible for paying tolls directly to the toll provider. For more information, please see the “Important Information” section for details specific to your rental vehicle.

  • Is there a mileage limit for Europcar rental cars?

    Europcar offers two types of kilometre limits, with both limited and unlimited mileage rental car plans available. While the term mileage is commonly used, in New Zealand the distances used in these policies are measured in kilometres. If you exceed the kilometre limit allowed by a limited mileage plan, there will be an extra kilometre charge for the additional distance driven. For further information, including any mileage limit and extra mileage charge, please see the “Important Information” section for details specific to your rental vehicle.

  • What is the fuel policy for rental cars hired through Europcar?

    Europcar offers three fueling options for their rental cars. Vehicles can be hired under a pre-paid fuel agreement, where you pay for the car being supplied with a full tank of fuel and you can return it without refilling the tank; or, where you are required to return the hire car with a full tank of petrol (with you filling the fuel tank at your own expense); or a pay on return policy where you pay to have the rental car refuelled when you return the rental vehicle.

  • How do I modify or cancel my rental car booking with Europcar?

    If your hire car rental period is yet to commence, you can manage your booking within the VroomVroomVroom app or by contacting our customer care team to make the required changes. If you have already collected your Europcar hire car, you’ll need to contact the depot you collected the vehicle from to request an extra day — or whatever extension period is desired. Bear in mind that any change to the rental period — regardless of if it is before you have collected the car or after — may alter the total cost of your hire car. If you need to cancel your booking, if you paid a deposit at the time of your booking with Europcar through VroomVroomVroom, then you need to give at least 48 hours notice of your cancellation in order to receive a refund.

  • What are the details of the Europcar car rental agreement?

    The Terms and Conditions of renting a vehicle supplied by Europcar can vary depending on the exact vehicle hired, the age of the driver, the length of the hire period, and a number of other conditions. As such, the exact Terms and Conditions related to an individual vehicle rental can vary from one customer to another and one type of vehicle to another. Once you select a vehicle you are interested in on VroomVroomVroom, you can click on the prominent “Important Information” button to read our guideline to rental terms related to the vehicle which you should be aware of. Later in the booking flow are the detailed Terms and Conditions outline the full rental requirements including what to bring and the required documents. You will need to read and accept these before finalising your booking. Upon arrival you will also be required to sign a Rental Agreement that outlines the specific Terms and Conditions for your rental.

Note: The information above was correct at the time of publication.
Please check the Terms and Conditions of your chosen vehicle for specific details.

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