There is some important information you need to be aware of while you are driving your rental car in New Zealand. For example, certain restrictions may apply as to where you can drive your vehicle, and you may not be permitted to travel on certain roads. There are also different policies regarding extensions and fuel policies. Here is a guide to assist you:
If you've already picked up your rental car and your plans have changed, you will need to contact the car rental company directly to extend your booking. There are a few important things to be aware of:
Read more about extending your booking.
There are restrictions to where you are permitted to drive your rental car. Our suppliers require that you stay on sealed roads, and avoid roads such as Skippers Canyon, Ninety Mile Beach and the Tasman Valley Road.
If you are planning to travel past the snow line, you may need to purchase extra cover. Depending on the supplier, you could be liable to pay any damage fees associated with taking the car beyond the snow line.
Read more about driving restrictions.
Do you know what to do in the case of an accident while in New Zealand? Make sure that you are safe and contact the car rental companies roadside assistance. All of our suppliers include some basic level of roadside assistance. Some offer other packages with increased protection. Whichever option you choose, it is important to understand the exclusions. Furthermore, to avoid paying a large excess amount, you can also purchase insurance to reduce your excess liability.
Read more about car accidents.
Has your car rental been stolen? You will need to immediately call the police and notify them. After you have done this, you can call the rental company. The supplier will direct you on what to do and the next steps to take. The main thing to do is remain calm. We understand that these things happen.
Are you planning to take the Interislander Ferry between the North and South Island? If you are picking up a rental car on the other side, you'll find the car rental desks conveniently located inside both terminals. Both Wellington and Picton Ferry Terminals are centrally located, so you'll easily be able to drop off your vehicle at either one. Remember, our suppliers do not allow you to take your rental car on the ferry. You could be charged an expensive relocation fee, as well as any charges for damage incurred.
Read more about the Interislander Ferry.