At VroomVroomVroom, we understand that accidents happen. It’s important to know exactly what to do in case of an accident to make sure that you are safe and that you are taking precautions to get back on the road and enjoy your trip. Take a look below to see what to do in the case of an accident, who is here to help, and what options are available to reduce any financial liability you may have.
Most of our suppliers provide some level of roadside assistance. You'll find all the relevant contact numbers on your rental agreement so you will know who to call if something goes wrong. In some cases, non-mechanical issues are not covered in the basic roadside assistance plan. These include:
Some car rental companies offer additional roadside assistance packages that cover even more. You will need to check the terms and conditions of your booking to find out the specific details.
Take a look below to see who to call if you require roadside assistance from one of our suppliers:
When you rent a car in New Zealand, you have the option to purchase insurance that will reduce your financial liability. The car rental company will have its own protection products available at the car rental counter. Alternatively, if you have travel insurance, there may be cover for rental cars within the insurance itself.
Are you an Australian resident travelling to New Zealand? If so, you can purchase our insurance policy to protect you against any fees or damage. Learn more here.
Read more about driving a rental car in New Zealand.