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VroomVroomVroom Customer Reviews

Happy customers

VroomVroomVroom's number one priority is to provide excellent service to our customers. That's why we really appreciate it when we hear any form of feedback from them. Whether good or bad, we take all comments seriously, and use their suggestions to improve our booking system, service, or any other concerns. We have received a lot of positive feedback across the web and would like to share some of these customer reviews below.

Petra (on Facebook)

I have been using VroomVroomVroom for a number of years now and have never had a problem. I have even compared them to other similar companies but keep coming back. I have always got a reasonable deal. Recently I needed to change my drop off time due to flight changes and emailed outside of office hours. Within 12 hours I had a response from Bernie at VVV and a booking confirmation with amended details. True customer service. I only wish more companies were this responsive. I would highly recommend VVV to anyone.

Sharon (on Product Review)

Deciding where to go for a holiday sometimes is stressful, but when it comes to car hirer the stress goes through the roof. I’ve had experiences with Vroom, Vroom, Vroom once before and it made our holiday so easier. So again we went with them & again it was stress free. Customer service is excellent. They actually explain every. No Hidden charges . So easy and all over the phone. Best thing, you pay when you pick up your car. So don’t worry about losing money. It’s that easy. Thank you to Rhanny for your great help on 24-9-2021.

Ellen (on Trust Pilot)

I always feel safe to book with you guys. Your communication and helpfulness are consistently outstanding, even in these unpredictable times. Thank you!

We also received great feedback from top bloggers and website contributors

Denny

You might want to check out http://www.vroomvroomvroom.com.au a site which will allow you to search major car rental companies at the same time.

Zara AB & FF, ZaraABTravel

To ease our journey here in Tasmania, we decided to rent a car and we opt for Europcar as they offered us the cheapest. You can use this website by Vroomvroomvroom for comparison we other car rental companies. Another tips that we learned is that, for car rental, you can actually arrange that car to be pick up from this airport and to be returned at another airport. So, what we did was we picked up our car at Hobart Airport and returned it at Launceston Airport! Therefore, we don't have to travel back to where we start. Wallllaaa!

We would really appreciate it if you could spare us some of your time to share with us your booking experience. Whether you are happy or sad, or simply want to say hello to us, feel free to leave a review.

Happy Customer Reviews
Rating: 4.9 / 5 based on 4047 reviews
  • How was your booking experience?
    Reviewer: Romano S.
    Date: 12 Apr 2021
    Feedback: Very happy and friendly staff. Even upgraded our car without extra charge.
    Rating: 5/5 😀
  • How was your booking experience?
    Reviewer: Karen R.
    Date: 14 Feb 2021
    Feedback: Excellent service. Great to pick up keys and car at airport. My husband needs a wheel chair so it is great we don’t have to go far to get the car and return. The price is very good too. Thanks
    Rating: 5/5 😀
  • How was your booking experience?
    Reviewer: Donald M.
    Date: 13 Feb 2021
    Feedback: Super easy and this is the best site out of searching so many!
    Rating: 5/5 😀
  • How was your booking experience?
    Reviewer: Harry B.
    Date: 13 Feb 2021
    Feedback: Very easy web site to navigate
    Rating: 5/5 😀
  • How was your booking experience?
    Reviewer: Murray D.
    Date: 28 Jan 2021
    Feedback: easy
    Rating: 5/5 😀
  • How was your booking experience?
    Reviewer: John P.
    Date: 27 Jan 2021
    Feedback: Easy booking
    Rating: 5/5 😀
  • How was your booking experience?
    Reviewer: Colin T. P.
    Date: 21 Jan 2021
    Feedback: So simple. Love it
    Rating: 5/5 😀
  • How was your booking experience?
    Reviewer: Doug L.
    Date: 17 Jan 2021
    Feedback: Easy thanks
    Rating: 5/5 😀
  • How was your booking experience?
    Reviewer: BECKY A.
    Date: 11 Jan 2021
    Feedback: awsome
    Rating: 5/5 😀
  • How was your booking experience?
    Reviewer: Andrea M.
    Date: 07 Jan 2021
    Feedback: Efficient thank you ?
    Rating: 5/5 😀
  • How was your booking experience?
    Reviewer: katrina A.
    Date: 31 Dec 2020
    Feedback: awesome as usual
    Rating: 5/5 😀
  • How was your booking experience?
    Reviewer: Eliseo D.
    Date: 28 Dec 2020
    Feedback: I ALWAYS GO BACK TO YOUR SITE FOR AMAZING CAR RENTAL RATES
    Rating: 5/5 😀
  • How was your booking experience?
    Reviewer: Carmen C.
    Date: 13 Dec 2020
    Feedback: easy
    Rating: 5/5 😀
  • How was your booking experience?
    Reviewer: Martin W.
    Date: 05 Dec 2020
    Feedback: nice and easy
    Rating: 5/5 😀
  • How was your booking experience?
    Reviewer: Craig G.
    Date: 05 Dec 2020
    Feedback: Great pricing, quick n easy to use.Many thanks.
    Rating: 5/5 😀
  • How was your booking experience?
    Reviewer: Barry U.
    Date: 01 Dec 2020
    Feedback: Easy
    Rating: 5/5 😀
  • How was your booking experience?
    Reviewer: Joshua B.
    Date: 30 Nov 2020
    Feedback: Awesome
    Rating: 5/5 😀
  • How was your booking experience?
    Reviewer: Julie K.
    Date: 27 Nov 2020
    Feedback: This website is sooooooo easy to use!!! Thanks.
    Rating: 5/5 😀
  • How was your booking experience?
    Reviewer: chung E. T.
    Date: 15 Nov 2020
    Feedback: very easy to book online
    Rating: 5/5 😀
  • How was your booking experience?
    Reviewer: Paul W.
    Date: 01 Nov 2020
    Feedback: Super quick and easy!
    Rating: 5/5 😀
  • How was your booking experience?
    Reviewer: Jon I.
    Date: 29 Oct 2020
    Feedback: mobile site didnt work so had to log on desktop
    Rating: 3.5/5 😐
  • How was your booking experience?
    Reviewer: Annabel S.
    Date: 09 Oct 2020
    Feedback: Easy
    Rating: 5/5 😀
  • How was your booking experience?
    Reviewer: Heidi C.
    Date: 04 Oct 2020
    Feedback: Very easy
    Rating: 5/5 😀
  • How was your booking experience?
    Reviewer: Christine G.
    Date: 17 Sep 2020
    Feedback: Easy booking process
    Rating: 5/5 😀
  • How was your booking experience?
    Reviewer: Elizabeth F.
    Date: 07 Sep 2020
    Feedback: Quick and easy
    Rating: 5/5 😀
  • How was your booking experience?
    Reviewer: Stuart D.
    Date: 24 Aug 2020
    Feedback: Easy so far thanks
    Rating: 5/5 😀
  • How was your booking experience?
    Reviewer: Ian P.
    Date: 16 Aug 2020
    Feedback: Thanks for helping us when Air NZ hasn't.
    Rating: 5/5 😀
  • How was your booking experience?
    Reviewer: Jinu V.
    Date: 05 Aug 2020
    Feedback: Easy-as
    Rating: 5/5 😀
  • How was your booking experience?
    Reviewer: Vanessa C.
    Date: 15 Jul 2020
    Feedback: thanks nice and easy
    Rating: 5/5 😀
  • How was your booking experience?
    Reviewer: Angie F.
    Date: 01 Jul 2020
    Feedback: Very easy to organise.
    Rating: 5/5 😀
  • How was your booking experience?
    Reviewer: Rebecca W.
    Date: 02 Jun 2020
    Feedback: I could not see insurance costs.
    Rating: 3.5/5 😐
  • How was your booking experience?
    Reviewer: Sarah H.
    Date: 01 Jun 2020
    Feedback: very quite easy to book online, step by step procedure straight forward thank you
    Rating: 5/5 😀
  • How was your booking experience?
    Reviewer: Gary W.
    Date: 29 May 2020
    Feedback: Easy booking
    Rating: 5/5 😀
  • How was your booking experience?
    Reviewer: Rachael W.
    Date: 26 May 2020
    Feedback: Excellent
    Rating: 5/5 😀
  • How was your booking experience?
    Reviewer: Jo C.
    Date: 20 May 2020
    Feedback: Super easy!
    Rating: 5/5 😀
  • How was your booking experience?
    Reviewer: Christopher P.
    Date: 13 Mar 2020
    Feedback: Easy enough
    Rating: 5/5 😀
  • How was your booking experience?
    Reviewer: Peter W.
    Date: 13 Mar 2020
    Feedback: Very Good thanks
    Rating: 5/5 😀
  • How was your booking experience?
    Reviewer: Andreas G.
    Date: 13 Mar 2020
    Feedback: thanks, really easy!
    Rating: 5/5 😀
  • How was your booking experience?
    Reviewer: Rachael M.
    Date: 11 Mar 2020
    Feedback: I couldn't add insurance to the booking.
    Rating: 3.5/5 😐
  • How was your booking experience?
    Reviewer: ASIM A. R.
    Date: 03 Mar 2020
    Feedback: Booking experience was smooth as butter, now lets see how will be the car and pickup/drop off experience
    Rating: 5/5 😀
  • How was your booking experience?
    Reviewer: william J.
    Date: 21 Feb 2020
    Feedback: Fantastic, efficient and easy booking experience
    Rating: 5/5 😀
  • How was your booking experience?
    Reviewer: Mary R.
    Date: 15 Feb 2020
    Feedback: I would have liked to have added insurance excess reduction to booking but we can do that on the day we pick up.
    Rating: 3.5/5 😐
  • How was your booking experience?
    Reviewer: Jason H.
    Date: 14 Feb 2020
    Feedback: Very easy to use website, thanks.
    Rating: 5/5 😀
  • How was your booking experience?
    Reviewer: Ezra D.
    Date: 11 Feb 2020
    Feedback: Easy as! Thanks
    Rating: 5/5 😀
  • How was your booking experience?
    Reviewer: Fuifui A.
    Date: 03 Feb 2020
    Feedback: great
    Rating: 5/5 😀
  • How was your booking experience?
    Reviewer: Alison E.
    Date: 27 Jan 2020
    Feedback: great easy to book and great to see the drop down box of conditions to read
    Rating: 5/5 😀
  • How was your booking experience?
    Reviewer: Jane G. G.
    Date: 19 Jan 2020
    Feedback: No option to add car seats or snow chains etc
    Rating: 3.5/5 😐
  • How was your booking experience?
    Reviewer: Angel A.
    Date: 15 Jan 2020
    Feedback: Cheapest online booking
    Rating: 5/5 😀
  • How was your booking experience?
    Reviewer: Mahesvery T.
    Date: 09 Jan 2020
    Feedback: Easy to book online. Let’s hope I have the same experience on the ground as well.
    Rating: 5/5 😀
  • How was your booking experience?
    Reviewer: Coral P.
    Date: 08 Jan 2020
    Feedback: Very easy and great competitive pricing
    Rating: 5/5 😀