- see

Thrifty Terms & Conditions - Summary of Key Points

Please note: for Thrifty New Zealand's full terms and conditions, a link will be provided upon booking submission.

Below is a summary of the most important information. If you have further questions, please contact our customer care team.

Rental Vehicle Excess

The excess can range between NZD $3,450 and NZD $4,025 depending on the vehicle type, and will be specified in the Rental Agreement you accept upon pick up.

The excess is the most you’ll pay towards repairs for damages to the vehicle’s bodywork, where the repairs are covered by the rental provider’s basic insurance. The basic insurance often doesn’t cover damage to other parts of the vehicle (overhead, underbody, interior, windows, wheels) or other charges (misfuelling, loss of use, key loss, towing, roadside assistance, child seats, GPS devices, personal belongings); you may be charged full costs for repair or replacement expenses that are not covered by the basic insurance.

Protection options to reduce or reimburse the rental vehicle excess are available. These options include third-party Rental Vehicle Excess insurance, and excess reduction waivers sold by the rental provider at the rental counter.

Credit Card Surcharge

A 2% surcharge will be charged to any credit card used for payment with Thrifty New Zealand.

Security Deposit/Bond

A valid credit card in the renter's name is required upon collection of the rental vehicle. The nominated card must have available credit for the estimated rental charges and will be held by Thrifty for security against the vehicle. Where the customer pays by other means, Thrifty will require a security bond of NZD $250, held by way of pre-authorisation on the renter’s nominated credit card.

Accepted Cards

  • Mastercard
  • Visa
  • American Express
  • Diners Club

Driver and Licence Requirements

Upon commencement of the booking, renters are required to present a valid passport or national ID card, an unrestricted driver licence printed in English, and an accepted credit or debit card.

Drivers Licence & ID

Thrifty recognises all current unrestricted New Zealand driver licences and overseas licences.

Driver licences must be printed in English with a photograph of the driver, must not be expired or suspended, and must be presented upon collection of the rental vehicle.

Should the valid driver licence be printed in a language other than English or not display a photograph of the driver, Thrifty will accept a certified English translation or an International Driving Permit, which must be presented alongside the original licence.

Driver Age Requirements

All drivers must be of or over the age of 21 upon commencement of the booking.

The New Plymouth, Napier, Rotorua, Taupo, and Tauranga branches will charge a Young Driver Fee of NZD $17.25 (including GST) to any driver aged under 25. There are no maximum age restrictions.

Local fees and charges may be added to the total cost of the booking by Thrifty upon collection of the rental vehicle.

Additional Drivers

Additional drivers can be added to the Rental Agreement upon collection of the rental vehicle.

A charge of NZD $11.50 (including GST) per additional driver per day will apply.

Additional drivers must meet the age and licence requirements outlined above.

Local fees and charges may be added to the total cost of the booking by Thrifty upon collection of the rental vehicle.

Inter-Island Travel

Thrifty does not permit its vehicles to travel between islands, however, multi-island hire arrangements can be made. This involves the renter having access to a vehicle on each island. The vehicle in use must be returned prior to the renter travelling between islands. Island crossover dates will be confirmed by Thrifty, and a second vehicle can be picked up by the renter upon arrival on the second island.

Fuel Policy

Full to Full: The vehicle is supplied with a full tank of fuel; if the vehicle is not returned with a full tank of fuel, additional refuelling fees will apply.


Unlimited kilometres are included for the duration of the booking unless otherwise specified when booking.