This summary has been prepared by VroomVroomVroom.com.au as a guideline to alert you to the key inclusions, exclusions, requirements and other terms and conditions which may apply when renting from this supplier. Customers will be required to accept Europcar Rental terms when collecting the vehicle.
*All extra add-ons will attract additional percentage taxes and surcharges
Modifying your booking:
May change the original quoted price. For details on how to modify your booking please click the 'My Booking' tab above.
Accurate flight Details and Flight arrival time are extremely important. Correct details are a requirement of suppliers to guarrantee the reservation. Delays will occur if the incorrect details are added to the reservation. Europcar policy is to offer a 2 hour holding procedure. Further delays need to be advised by contacting Europcar on 1300 13 13 90 to ensure the reservation is held. Hint: if you are delayed - visit the counter of the supplier at your departing airport.
Dunedin Airport - location will be available for flights arriving between 6pm and 10pm daily on request only for a charge of NZ$35*.
New Plymouth Airport - location will be available for flights arriving between 5pm and 10pm Mon-Fri, 12pm and 5pm Sat & 7.30am and 5pm Sun on request only for a charge of NZ$35*
Picton Ferry Terminal - Pickup between 6PM & 9:30PM are on request only for an additional charge of NZ$35*
Contact Number: A mobile, or landline is mandatory for confirmation. Europcar Staff will need this to contact you if your arrival is delayed. Incorrect information may jeopardise your reservation.
All renters must have a valid credit card and must be presented on collection.
Europcar Australasia accepts all recognised major credit cards including Visa, MasterCard, American Express and Diners Card. The credit card used for payment of the rental must be in the renter's name. The renter's signature must appear on the back of the card.
The pre-authorisation amount for Europcar rentals is $200 (plus estimated rental charges) for Australian and New Zealand rentals. This change will affect both credit card and debit card transactions. The pre-authorisation will continue to be automatically released by the customer's bank within a standard period of 3 to 14 days (some building societies may hold up to 30 days) after the rental has been closed.
Europcar does accept debit cards embossed with the Visa or Mastercard emblem as a form of payment (luxury and specialty fleet excluded). Payment via a debit card will require leaving a security bond of $400 NZD, which will be refunded at the end of the rental. If a debit card is presented, this additional security bond will be refunded back to the original card used once the vehicle has returned. The refund can take from around 7 days.
Please reply to the confirmation email requesting deposit information - our team will contact the depot for you and advise by return email in 1 business day. Alternatively, contact Europcar reservation centre on 0800 800 115 to find out more.
These are credit cards produced by China with co-operation from Visa. All card numbers will be 16 digit long.
Europcar New Zealand accepts single-branded China Union Pay credit cards and dual-branded (Visa, MasterCard, AMEX) credit cards branded with the China Union Pay (CUP) logo.
An example of a single branded credit card (single branded cards have 16 digits and start with a “62”) is shown below) that we do accept are shown below. These cards must have a hologram, digits start with a “62”, have an expiry date and require a PIN number.
Example of a dual branded credit card is shown below. These cards are credit cards produced by China with co-operation from Visa, Mastercard and AMEX. All card numbers will be 16 digits long, must have an expiry date and require a PIN number.
All three items MUST be present on either the front or back of the card to be accepted by Europcar:
Europcar does NOT accept in New Zealand:
The renter’s Drivers licence must be in English language (not characters). If the drivers licence is not in English then the renter must also have an English translation issued by NZ Transport Agency authorised translation service or an International Driving Permit issued in the country of residence.
For Translations services, a NZ Transport Agency authorised translation service, or from a diplomatic representative at a high commission, embassy or consulate, or authority that issued the overseas license, or a translation document issued by a Notary Public Officer in China.
All documents must be original. Photocopies or scans are not acceptable.
Drivers must hold their drivers license with them at all times.
International Driving Permit’s cannot be accepted on their own and must accompany the customers original Driver’s Licence issued in their home country. We recommend drivers to carry other forms of ID.
Age Requirements & Additional Drivers
A customer must be at least 21 years of age to be eligible to rent a car from Europcar Australasia and must carry a full licence (not probationary). However, there are restrictions for renters under the age of 25.
When collecting the vehicle each driver must be listed on the Rental Agreement and they must present their drivers licence at time of collection. An additional driver is charged at $3.60* per day (maximum charge 14 days) capped at $50.40* per rental.
1 You must only use the Vehicle on a surface which is sealed and which is not in an area or in a use excluded in 2.
2 In New Zealand you must not drive or take on the following roads:
i)State Highway 6 between Twizel and Queenstown;ii)The Milford Road between Te Anau and Milford Sound;iii)The west coast road between Franz Joseph and Wanaka; andiv)Arthur's Passv)on beaches or through streams, dams, rivers, or flood waters;vi)on flood prone roads or any roadway where the Police or any other Government authority have issued a warning or caution.
Remote Location Surcharge of $34.50* inc GST applies to Greymouth for pick-up only.
VroomVroomVroom.co.nz do not sell protection products, therefore any quotes/enquiries MUST be directed to Europcar. These products are available at the pickup of your vehicle. Rates for protection products are inclusive of GST, exclusive of the local depot surcharges. These local surcharges are made up of Premium Location fee, Administration fee and credit card surcharge. See below for details of cover options
Am I covered? When hiring a vehicle in New Zealand the Renter is liable for damage to the vehicle and third party property.
In the event of an accident, loss or damage to the vehicle or third party property, a Basic Coverwill be charged for New Zealand rentals. This fee is charged regardless of who is at fault or the amount of damage. If the loss or damage is ultimately less then the Basic Cover, part of the Basic Cover will be refunded.
The customer can reduce the above Damage Liability Fee by paying a supplementary fee at time of pickup.
At all times, the customer must comply with the Rental Terms and Conditions of the Europcar Rental Agreement.
If a customer is 21 in New Zealand, the Damage Liability Fee can not be reduced.
For full details contact Europcar on 0800 800 115 within NZ or 613 9330 6160 (outside New Zealand)
Snow Cover - is only offered by Europcar direct. This information is only provided to display Europcar requirements.
Ski Racks / Snow Chains obtained by contacting Europcar direct
|ECMR, CDAR, IDAR, IWAR, ICAR SDAR, FDAR, CFAR, IGAR, IFAR, SFAR||FFAR, PVAR, XVAR, SFBR, GFDR, KPGS, KPLW||JFAR, IDAE||JDAR, PDAR, PFAR, LFGD, GSAF, USAF, UTAF|
|AMOUNT PER DAY||LIABILITY||AMOUNT PER DAY||LIABILITY||AMOUNT PER DAY||LIABILITY||AMOUNT PER DAY||LIABILITY|
|Basic||Included in rate||$4,255.00||Included in rate||$5,060.00||Included in rate||$5,430.00||Included in rate||$7,130.00|
|Collision Damage Waiver (CDW) 1-3 days||$33.35||$1,150.00||$41.40||$1,150.00||$40.25||$1,725.00||$43.70||$2,300.00|
|Collision Damage Waiver (CDW) 4-6 days||$40.25||$1,150.00||$48.30||$1,150.00||$47.15||$1,725.00||$50.60||$2,300.00|
|Collision Damage Waiver (CDW) 7-10 days||$29.90||$1,150.00||$37.95||$1,150.00||$36.80||$1,725.00||$39.10||$2,300.00|
|Collision Damage Waiver (CDW) 11-15 days||$24.15||$1,150.00||$31.05||$1,150.00||$29.90||$1,725.00||$34.50||$2,300.00|
|Collision Damage Waiver (CDW) 16 days||$20.70||$1,150.00||$25.30||$1,150.00||$27.60||$1,725.00||$29.90||$2,300.00|
|Medium 1-3 days||$46.00||$575.00||$51.75||$575.00||$52.90||$862.50||$58.65||$862.50|
|Medium 4-6 days||$39.10||$575.00||$43.70||$575.00||$44.85||$862.50||$51.75||$862.50|
|Medium 7-10 days||$34.50||$575.00||$40.25||$575.00||$41.40||$862.50||$44.85||$862.50|
|Medium 11-15 days||$28.75||$575.00||$34.50||$575.00||$35.65||$862.50||$37.95||$862.50|
|Medium 16 days||$23.00||$575.00||$27.60||$575.00||$31.05||$862.50||$32.20||$862.50|
|Premium 1-3 days||$51.75||NIL||N/A||N/A||$58.65||NIL||N/A||N/A|
|Premium 4-6 days||$44.85||NIL||N/A||N/A||$52.90||NIL||N/A||N/A|
|Premium 7-10 days||$39.10||NIL||N/A||N/A||$48.30||NIL||N/A||N/A|
|Premium 11-15 days||$34.50||NIL||N/A||N/A||$43.70||NIL||N/A||N/A|
|Premium 16 days||$26.45||NIL||N/A||N/A||$34.50||NIL||N/A||N/A|
|Snow Cover||$8.05||Refer to Terms & Conditions for driving areas||$8.05||Refer to Terms & Conditions for driving areas||$8.05||Refer to Terms & Conditions for driving areas||$8.05||Refer to Terms & Conditions for driving areas|
|Sipp Guide **Or Similar list below. |
As models change regulary this is a guide only. Please contact firstname.lastname@example.org for assistance.
|Car Code||**Model Example (or similar)||Group||Car Code||**Model Example (or similar)||Group|
|CDAR||HOLDEN BARINA||Compact||FFAR||MITSUBISHI PAJERO|
|CDMR||HOLDEN BARINA MANUAL||Compact||FFAR||FORD TERRITORY AWD||Fullsize|
|CFAR||SUZUKI VITARA AWD||Compact||FFAR||TOYOTA HIGHLANDER AWD||Fullsize|
|CFAR||HOLDEN TRAX 2WD||Compact||PVAR||KIA CARNIVAL DIESEL||Premium|
|ECMR||HOLDEN SPARK MANUAL||Economy||PVAR||HYUNDAI IMAX 8 SEATER||Premium|
|ICAR||HOLDEN COMMODORE||Fullsize||SFBR||FORD RANGER 4WD AUTOMATIC|
|ICAR||VW GOLF||Intermediate||XVAR||TOYOTA COMMUTER 12 SEATER||Special|
|IDAR||TOYOTA COROLLA||Intermediate||XZAR||MYSTERY CAR||Special|
|IFAR||SKODA SCOUT AWD||Intermediate||GDAR||HOLDEN COMMODORE SS||Fullsize Elite|
|IFAR||NISSAN X-TRAIL||Intermediate||GSAF||HOLDEN COMMODORE SS-V REDLINE V8|
|IFAR||TOYOTA RAV4 AWD||Intermediate||LFGD||MERCEDES BENZ GLE 250D (INC. GPS)||Luxury|
|IGAR||NISSAN X-TRAIL 2WD||Intermediate||PDAR||MERCEDES BENZ C200 (INC. GPS)||Premium|
|IGAR||NISSAN QASHQAI 2WD||Intermediate||PFAR||TOYOTA PRADO 4WD||Premium|
|IGAR||HOLDEN CAPTIVA 2WD||Intermediate||PFAR||VW TOUAREG (INC. GPS)||Premium|
|IGAR||TOYOTA RAV4 2WD||Intermediate||USAF||FORD MUSTANG FASTBACK||Premium Elite|
|IWAR||TOYOTA COROLLA WAGON||Intermediate||UTAF||FORD MUSTANG CONVERTIBLE||Premium Elite|
|SDAR||TOYOTA COROLLA SEDAN||Standard|
|SFAR||HOLDEN CAPTIVA 7 AWD||Standard|
|GFDR||VOLVO XC60 AWD (INC. GPS)||Fullsize Elite|
|JDAF||VW GOLF GTI||Intermediate Elite|
|JDAR||MERCEDES BENZ A180 (INC. GPS)||Intermediate Elite|
|JFAR||BMW X3 (INC.GPS)||Intermediate Elite|
|RZDR||VOLVO V60 AWD WITH BIKE|
|HSAF||MINI COOPER S||Economy Elite|