Alamo Terms & Conditions - Summary of Key Points

This summary has been prepared by VroomVroomVroom.co.nz as a guideline to alert you to the key inclusions, exclusions, requirements and other terms and conditions which may apply when renting from this supplier. Customers will be required to accept Alamo rental terms when collecting the vehicle.

For current promotions please refer to the last section of the terms and conditions page.

Additional Driver

Each additional driver is charged at a flat fee per day of NZD 5.00 which excludes GST. The fee is capped at 6 days.

For National bookings, additional drivers are included.

After Hours Service

After Hours Service Pickups. After hours pick up service is not available at this location. Staff will be on site to meet customers for a pre-booked reservation where a flight number is provided in the case the flight is delayed.

After Hours Service Drops. Park in the designated Enterprise Rent A Car parking area behind the Enterprise Rent A Car Office and take the key and parking ticket over to Bus Stop 1. Please give the key and parking ticket to the Park and Ride staff at the desk and advise the staff you are returning an Enterprise Rent A Car vehicle.

Age Requirements

Minimum driver age is 21 years old. There is no maximum age, however, drivers under 25 years old will only be able to reduce their damage liability to 340.00 NZD (excluding GST).

A young driver surcharge of 13.00 NZD per day, which excludes GST, applies to all Drivers aged between 21-24 years old.

Drivers between 21-24 years of age are restricted to vehicle classes Economy, Compact, Intermediate, and Standard only.

All drivers must have held their license for a minimum of one year. If any driver is on a probationary license there is an additional Probationary License Fee of 20.00 NZD per day, which excludes GST.

Cross Border Policy

The Renter must not use the Vehicle outside the Permitted Area of Use. If the renter takes the Vehicle outside the Permitted Area of Use their Liability for any loss or damage will increase and any optional damage waiver selected void.

Vehicles may not be driven above the snow line from June to October, on beaches, in watercourses or rivers.

"Permitted Area of Use" means the area in which the Vehicle may be driven. The Permitted Area of Use is limited as described on our Terms and Conditions.

Parts of New Zealand are not suitable for access by rental vehicles. You must not take the Vehicle:

(i) Off road; means any area not a legally designated public road

(ii) on Unsealed roads; means a legally designated public road, that is formed but not sealed with hard materials such as bitumen, asphalt or concrete (Unless ULDL is purchased)

(iii) to Snow areas; means any area were snow or ice is present on the ground or any area where it is recommended or required that snow chains are fitted to any vehicle(unless Snow Cover is purchased)

(iv) between the North and South Islands in either direction or on to any island other than mainland New Zealand's North or South Islands. Will change with one-way-rental policy development-note to us

(v) through any river, creek, ford, stream, flood areas or tidal crossings

(vi) on the following roads: Ball Hutt (Mt Cook), Skippers Canyon (Queenstown), 90 Mile Beach (Northland) and the coast road to Russell (Northland)

(vii) on all roads north of Colville on the Coromandel Peninsula, the Tapu to Coroglen road(all parts east of Rapaura Gardens), the 309 road from Coromandel to Kairnarama and the Blackjack Road from Kuatuna and Opito and Lake Waikarimoana Rd State Highway 38 (Central North Island)

(viii) or on the following highways in the South Island between the hours of 2200 and 0600 local time from April 1 until October 31; State Highway 6 and 8, between Twizel and Queenstown; The Milford Road between Te Anau and Milford Sound; State Highway 6 between Franz Joseph and Wanaka; or Arthurs Pass.

Damage Waiver

All vehicles rented come with a standard cover as below:

Economy, Compact, Intermediate-Midsize, Standard, Full Size - 4,600.00 NZD including GST

Compact SUV, Intermediate-Midsize SUV, Standard SUV, Full Size SUV, Full Size Elite, Premium, Premium Van - 5,750.00 NZD including GST

Your Loss or Damage Liability - LDL is the amount payable by you in the event of loss or damage to the Vehicle even if you are not at fault. Your liability includes damage to the vehicle, damage to other vehicles, a Claims Administration Fee, loss of use, towing and more. For a small daily fee you can reduce your damage liability. With the purchase of CDW Collision Damage Waiver you will only be liable up to the nominated liability for the cost of repair to your vehicle or any third parties vehicle or property.

Economy, Compact, Intermediate-Midsize, Standard, and Full Size ranges from 24.00 NZD and 27.00 NZD depending on the rental location.

Compact SUV, Intermediate-Midsize SUV, Standard SUV, Full Size SUV, Full Size Elite, Premium, and Premium Van ranges from 24.00 NZD and 30.00 NZD excluding GST per day depending on the rental location. Collision Damage Waiver reduces your damage liability to 340.00 NZD excluding GST.

If another person has caused the damage, Alamo-Redspot will attempt to recover all costs from that person or his-her insurer. The amount paid by you towards damage liability will be refunded to you to the extent Alamo-Redspot is successful in recovering all costs.

Where the Vehicle is hired from a remote Location and driven between sunset and sunrise outside a city province, and loss or damage is the result of a single vehicle accident the renter will be liable for all losses incurred.

One Way Drop Policy

One way drop fees apply for all valid one-way rentals in New Zealand.

In the event that the renter returns the vehicle to a location that differs from the one noted on the original rental agreement, then Redspot Car Rentals reserves the right to charge a relocation fee based on the KM distance table below.

From 01 KMS - To 50 KMS - Charges excluding GST NZD 46.00

From 51 KMS - To 250 KMS - Charges excluding GST NZD 287.50

From 251 KMS - To 500 KMS - Charges excluding GST NZD 575.00

From 501 KMS - To 750 KMS - Charges excluding GST NZD 920.00

From 751 KMS+ - Charges excluding GST NZD 1,500.00 (max charge)

Exclusive Policy

All rental rates displayed include Damage Liability only. Any optional items elected at the time of collection are subject to GST. Unlimited KM applies. Future limited KM restrictions will apply in some locations and or car classes. Please check with rental branch.

Refuelling Service

The car will be supplied with a full tank of fuel. Customers must return the car with a full tank or refuelling charges of 12.5 percent will apply.

Driver’s Licence Information

Customers must present a full and valid driving licence that has been held for at least one year. An International driving licence/permit is not required.

Forms of Payment

A valid credit card or debit card must be provided for all rentals. For payments, we accept all major credit cards, debit cards and cash and for deposits, we only accept all major credit cards, we do not accept debit cards or not cash. Charges for options and coverage must be settled at the commencement of the rental together with a deposit (bond). The credit card holder is listed as the hirer and must be present at the time of rental commencement. The credit card deposit by way of authorisation is NZD 200.00.

A credit card fee applies as follows and is applicable to all rental charges excluding the deposit bond; including any optional items purchased and damage liability charges. There is no refund of credit card surcharges:

Redspot and Alamo

American Express, Diners Card - 4.50 pct Excluding GST

Visa, MasterCard - 1.50 pct Excluding GST

Enterprise

All credit cards - 0.80 pct Excluding GST

National

All Credit Cards - 0.00 pct

Union Pay Cards:

Unfortunately, the rental location cannot accept a card branded only by Union Pay. The rental location accepts Visa and MasterCard with Union Pay logo on the card.

Roadside Protection

Alamo rental locations do not provide direct Roadside Assistance to the customer. The assistance is provided by MSS on behalf of Alamo. This service is available 24-7 by calling 0800 44 00 66 within the country of rental. If the customer is found to be responsible for any damage to the rental vehicle; additional charges may apply.

Renter Requirements

We accept current New Zealand, International and overseas licences. Overseas licences that are not easily identifiable as a drivers licence must be accompanied by an International Licence or English translation. Valid driver's licence must be held for a minimum of 12 months.

Super Collision Damage Waiver

All vehicles rented come with a standard cover as below-

Economy, Compact, Intermediate-Midsize, Standard, Full Size- 4,600.00 NZD including GST

Compact SUV, Intermediate-Midsize SUV, Standard SUV, Full Size SUV, Full Size Elite, Premium, Premium Van- 5,750.00 NZD including GST.

Your Loss or Damage Liability - LDL is the amount payable by you in the event of loss or damage to the Vehicle even if you are not at fault. Your liability includes damage to the vehicle, damage to other vehicles, a Claims Administration Fee, loss of use, towing and more. For a small daily fee, you can reduce your damage liability. With the purchase of SCDW Super Collision Damage Waiver, you will only be liable up to the nominated liability for the cost of repair to your vehicle or any third parties vehicle or property.

Economy, Compact, Intermediate-Midsize, Standard, and Full Size ranges from 28.00 NZD and 31.00 NZD depending on the rental location.

Compact SUV, Intermediate-Midsize SUV, Standard SUV, Full Size SUV, Full Size Elite, Premium, and Premium Van ranges from 28.00 NZD and 34.00 NZD excluding GST per day depending on the rental location. Collision Damage Waiver reduces your damage liability to zero.

If another person has caused the damage, Alamo-Redspot will attempt to recover all costs from that person or his-her insurer. The amount paid by you towards damage liability will be refunded to you to the extent Alamo-Redspot is successful in recovering all costs.

Where the Vehicle is hired from a remote Location and driven between sunset and sunrise outside a city province, and loss or damage is the result of a single vehicle accident the renter will be liable for all losses incurred.

Arrival Directions

Your rental will be serviced by Enterprise.

When you have arrived at Auckland Airport and you have collected your bags. and gone through security.

International Terminal - Proceed to Door No. 8. From Door No. 8 walk across the first pedestrian crossing. On the right-hand side you will see the Park-And-Ride bus stop. Hop on the Park-And-Ride Bus and disembark at the 2nd stop. The Enterprise Rent A Car office is located at 2nd stop. The International bus runs every 5 mins from 0300 to midnight and runs every 15 minutes from midnight to 0300.

Domestic terminal- Please proceed to Door No. 4. From Door No. 4 you will see the Park-And-Ride Bus Stop. Hop on the Park and Ride Bus and disembark at the 2nd stop. Enterprise Rent A Car is located at the 2nd stop. The bus from Domestic runs every 7 mins from 0300 to Midnight and 15 minutes from midnight to 0300. Our location is a short drive from the airport at 42 Verissimo Drive Mangere in the Park-And-Ride Complex. To enter the complex please drive up to the main gate and press the ticket button. Please take the ticket and the gate and barrier will open. Drive through the gate and follow the signs to the left to the Enterprise Rent A Car office. The Bus takes approx. 5-7 minutes from the office to either International and Domestic Terminals.

Supplemental Liability Protection

In New Zealand, there is no need for third-party compulsory insurance (CTP) as there is a form of insurance scheme managed by the Accident Compensation Corporation (AA) which covers injuries caused by car accidents via a fund by levy that is paid as part of the motor vehicle registration fees. This scheme provides no fault cover, meaning that any person injured as a result of an accident is covered. This cover does not include property or damage to other vehicles. There is no fixed coverage limit per policy.

Privacy Policy

Global Privacy Policy please see https://www.enterprise.com/en/privacy-policy.html