Passenger aircraft parked at Auckland Airport.

Why you need to provide your flight number

By Vroom Team • Reviewed 31 Jul 2026

Providing your flight number when booking your airport rental car in New Zealand is a simple way to make sure collecting your car is as smooth as possible.

Read on to find out what this means for you.

Providing your flight number when booking an airport rental car helps the rental provider prepare for your arrival. You can add these details during the VroomVroomVroom booking process, and they’ll be included with the reservation information that’s sent to your rental car provider.

Your flight number allows the provider to check the status of your flight and act accordingly if your arrival time changes. Flight delays are not uncommon at major New Zealand airports such as Auckland Airport, Christchurch Airport and Wellington Airport, so making this information available to your hire car provider can reduce the likelihood of problems when collecting your vehicle.

Without your flight details, the rental provider may not know you’ve been delayed and might assume you’re a no-show, so if you haven’t supplied your details and your flight is running late, contact them as soon as possible to confirm they can hold the vehicle.

Adding flight information is optional for many bookings, but is strongly recommended when collecting a car from an airport. Some rental providers make it a condition of the reservation, particularly when the collection is outside standard opening hours or involves a shuttle service. In these cases, you’ll need to provide your flight number before the booking can be completed.

In summary, sharing accurate arrival information can make your airport pick up process quicker and more straightforward as it gives the rental provider advance notice of when to expect you and helps staff make suitable arrangements if your travel plans change.

Important

Check your flight information carefully

Make sure the flight number and scheduled arrival time entered on your reservation are correct. Many rental providers rely on these details when guaranteeing an airport booking, and incorrect information may cause delays when you arrive ready to collect the vehicle. A rental car is not automatically guaranteed to be held if your flight is significantly delayed or cancelled, so always contact the provider directly if your arrival plans change.

About the author

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Vroom Team

VroomVroomVroom’s writing team brings together decades of writing expertise to share their insights into travelling around New Zealand by rental car. Let our team help you get the most out of your rental car experience.