Loading...
Our new VroomVroomVroom App is now available on iOS devices.
Be one of the first to download the App today!App Store

Guide to Car Rental Terminology


Sometimes reading through your car rental agreement can be a bit confusing. With so much car rental terminology, it is difficult to know what everything means. VroomVroomVroom wants your car rental experience to be as simple as possible, so we have put together a guide of frequently used terms. 

ADDITIONAL DRIVER

An additional driver refers to any nominated drivers beyond the lead driver. 

AGE SURCHARGE

This refers to the daily surcharge that applies to drivers between 21-24.

BIKE RACKS

Refer to the bike carriers attached to the top of the vehicle. Only certain suppliers allow these to be fitted to their vehicles. 

BOND

This is generally an amount taken via credit card that is held in case any damage is caused to the vehicle, or the vehicle is not returned online. 

CREDIT CARD SURCHARGE

An additional amount that will be charged for the use of the credit card. 

CHILD SEAT

Refers to a special seat that can be fitted in the car for young children. 

EXCESS

The excess is the amount that the customer is financially liable to pay for any damage caused to their rental car. 

FLIGHT DETAILS

Adding your flight details to your booking can help car rental companies ensure that there is a staff member available if there are any delays to your flight. 

INTERNATIONAL DRIVING PERMIT

If your driving licence is not printed in English, you may be required to hold an International Driving Permit.

INTERISLAND TRAVEL

The term "Interisland Travel" refers to travel between the North and South Islands. 

MODEL

Refers to the vehicle type. Note that when renting a car in New Zealand, suppliers cannot guarantee a particular car model.

OFF ROAD DRIVING

If you take your car off sealed roads, this is referred to as off-road driving. Our suppliers generally do not permit this in New Zealand.

ONE WAY FEES

When you drop your rental car at a different location to where you picked it up, you will be charged a one-way fee. 

ROADSIDE ASSISTANCE

Our suppliers in New Zealand all offer some sort of breakdown assistance.

TOW BAR

Tow bars attach to the rear of a vehicle, but our suppliers in New Zealand do not permit their use. 

VAN

Vehicles categorized in the "van" group offer seating for up to eight people. These are often in high demand. 


MENU