Additional Driver
When there is more than one driver associated with a hire, the second and any subsequent drivers are referred to as the additional driver(s). There may be a charge applied for additional drivers.
Check-out/Pick-up
The location and/or time from when a hire starts.
Check-in/Return
The location and/or time, from when a hire ends.
Excess
A fee which is payable by the hirer in the event of an accident regardless of who is at fault. The excess can be reduced by taking additional insurance at the time of hire. Each company has its own policies and details are on the booking forms accessible through this web site.
Insurance
New Zealand Car Hire companies include insurance in their quotes however they all have a substantial excess (see Excess) above.
One-Way
To hire a vehicle at one location and to return it at another is referred to as a one-way hire. One-Way car rentals often incur a One-Way or Relocation fee.
Relocation
Relocation is an industry term for a one-way car rental. Where a vehicle is hired from one location and returned to a different location. Relocations often incur a Relocation or One Way fee.
Refuelling Service
A service provided at check-in which enables a customer to return a vehicle which does not have a full tank of fuel.